Refund Policy
Last updated: June 2026
At WEEDHOMES, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.
1. Business Information
WEEDHOMES
17 Jerdan Place, London SW6 1BE, United Kingdom
Phone: +447868141708
2. Return Window
You may return eligible items within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and in original packaging.
3. How to Initiate a Return
To start a return, please contact us within 14 days of delivery at:
Phone: +447868141708
Address: 17 Jerdan Place, London SW6 1BE, United Kingdom
Please include your order number and reason for return. We will provide you with return instructions.
4. Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked shipping service as we cannot be held responsible for items lost in transit.
5. Refund Processing
Once we receive and inspect your returned item, we will process your refund within 7 days. Refunds will be issued to your original payment method. Please allow additional time for your bank or card provider to process the refund.
6. Non-Returnable Items
Certain items may not be eligible for return, including items that have been used, damaged by the customer, or are marked as final sale. Please contact us if you are unsure.
7. Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us immediately. We will arrange a replacement or full refund at no additional cost to you.
8. Your Statutory Rights
This policy does not affect your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 (UK law).
9. Contact Us
17 Jerdan Place, London SW6 1BE, United Kingdom
Phone: +447868141708